Some countries charge fees for the importation of goods. These fees are the responsibility of the customer, and may require payment before your order will be delivered by your local postal service. It is, therefore, your responsibility to determine if your country will require payment or fees when importing your order. We have no control over whether or not a fee or fees will be charged and we are unable to list a false sales price on the customs declaration form we send with each order.
If you are experiencing a delay in delivery of your order, it is often due to this. You should take a printout of your tracking information to your local postal office (the one from which your daily mail is delivered), to see if the item is being held pending payment of fees/taxes.